Alysium payout history primarily records usage-earnings transfers. Subscription payments and connected-account bank payouts are also shown through Stripe. Do not assume the Alysium history contains every subscription receipt, or count the same transferred money again when you see it in Stripe.
Understand the waiting periods
The age of your seller account does not remove a new payment’s delay. For example, a renewal received after your first payout still has its own settlement period; check that renewal’s dates.
Once funds become available, bank arrival remains a separate provider estimate. Use the availability and expected-arrival dates for the actual payment or payout. The end of a hold does not promise same-day bank receipt.
Requirements, current payment readiness and provider conditions can also affect availability.
Check the right screens
Already on Creator → Payouts? Start at Next payout in step 4.- Open Team settings.
- Select Creator.
- Select Payouts.
- Read Next payout and its explanation.
- Inspect Payout history.
- Match the item’s amount, date or period and status.
- Select Open Stripe Express where offered to inspect the connected account’s balance and bank-payout details.
Read the displayed status
A displayed status does not let a help agent inspect your bank receipt. For a missing, failed or unexpected amount, contact billing@alysium.ai with the visible payment/payout reference, date and status.
Use What your Stripe status means for readiness messages. Price your agent explains which offer choices affect eligible earnings. Check the actual record before promising a bank date from a generic estimate.