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Stop renewal of a paid agent subscription and check when its access ends. This is separate from canceling your space’s Alysium Pro plan. Use the account that holds the agent subscription or access grant. A paid subscription has a recurring fee. Access without a subscription and Legacy access describe grants without a linked recurring agent subscription; removing one ends that grant immediately.

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Find the correct record

Already viewing the intended agent’s Billing card? Continue with Stop a paid renewal, or Remove an access grant if that is what the card describes.
  1. Open Billing.
  2. Find Agent Access and Subscriptions.
  3. Match both the agent and creator names.
  4. Read the card’s access description and status.
  5. Continue with Stop a paid renewal for a subscription, or Remove an access grant for a grant.
Billing opens settings for your active space. Choose the record for the agent you intend to stop using.

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Stop a paid renewal

Ordinary cancellation keeps access until the current paid period ends, then stops renewal. It does not return a payment already made. For that separate task, use Get a refund for an agent subscription.
  1. Select Unsubscribe on the intended card.
  2. Read Cancel subscription? and the period-end date if shown.
Select Keep subscription to leave it active. To confirm cancellation:
  1. Select Unsubscribe in the confirmation.
  2. Wait for the result.
  3. Check the card’s Ending state and end date.
You can retain access for the remainder of that paid period. The ending state does not mean a refund was issued.

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Remove an access grant

Use this path for a card offering Remove access. Unlike a paid cancellation at period end, grant removal takes effect immediately.
  1. Select Remove access on the intended card.
  2. Read Remove agent access?.
Select Keep access to leave the grant in place. To proceed:
  1. Select Remove access in the confirmation.
  2. Wait for the result.
  3. Look for Agent access was removed.
  4. Check the card’s Access removed state.
If the result is unclear or an error appears, use Check an unclear result.

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Understand a later resubscription

An ended subscription can offer Re-subscribe when the listing still permits purchases. That opens a new checkout at the current offer. It does not guarantee your older price or undo a scheduled cancellation before it ends. Read the current amount before paying. Follow Subscribe to an agent if you decide to buy access again.

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Check an unclear result

  1. Reopen Billing.
  2. Find the intended agent under Agent Access and Subscriptions.
  3. Read its current status and dates before repeating the action.
If you still cannot confirm the result, contact billing@alysium.ai with the agent and displayed state. See Manage your agent subscriptions for the card’s other meanings. Use Cancel Pro only if you also intend to stop the separate space plan.