Open an available agent
- Open the actual agent link shared with you, or browse AgentHub to choose one.
- Read its description and access or preview message.
- Find the chat or offered preview’s message box when access is available.
- Enter a question.
- Select the arrow labelled Send message, or press Enter.
- Read the reply.
Keep a main-app guest conversation connected
Guest access is temporary. If you want to return to the conversation through a named account, start the account transition before logging out or losing the guest session. In the main app:- Keep the current guest session open.
- Open or expand the app sidebar if needed.
- Select Create Free Account in the sidebar’s Temporary Session area.
- If you already have an account, select Sign in on the account screen.
- Complete the existing registration or sign-in flow.
- Check the signed-in account and available conversations.
If you are using a website widget
A widget has separate Account navigation. Use Visitor accounts and saved history for its account and history controls. Do not assume a temporary guest chat will appear on another device or website.Choose at a guest logout warning
As a guest, selecting Log Out from the main app opens a warning that ending the session removes access to its chats.- Select Stay signed in to keep the session, then finish the account transition above if you want to retain its chats.
- Select Log out anyway only when you intend to end access to that session’s chats.