Choose one useful job
Start with one audience and one task, such as answering common questions from a short FAQ. Decide which questions the agent should handle and which should go to a person. Gather the document or notes containing the real answers. You can create a draft before uploading them, but it will need those facts before it can use them. The fictional café example below supplies a description and a small source if you want to practice first.Prepare your description and source
Describe who will use the agent, what help they need, which information it should use and how it should respond. Use ordinary language. Include a limit, such as sending booking changes to a person.Example description
This is a fictional café, not a real business:Create a friendly assistant for people visiting my café. It should explain the menu, opening hours and accessibility information using the café FAQ that I will upload. Keep answers short and easy to understand. If the FAQ does not contain the answer, say so and ask the visitor to contact the café. Do not take bookings or invent prices.Replace the audience, job and source with your own if you are building a real agent. You add the source separately after creation.
Practice source file
To follow the café example, copy the following into a plain-text document and save it on your device as Practice café FAQ.txt:Practice café FAQ — fictional example Menu: The practice café serves coffee, tea and sandwiches. Accessibility: The entrance is step-free. Contact and bookings: Speak to a café team member at the counter. The chat assistant cannot make or change bookings. Opening hours are not included in this FAQ.These facts are for practice. For a real business, use verified information and a contact route visitors can actually use, such as a published email address or phone number.
Create the draft
If the creation window is already open, enter your description and continue from step 4. If you already created this agent, open it from Home and continue with Review the drafted setup.- Open Home.
- Select Create New Agent.
- Enter your description in the large box.
- Select Draft my agent.
- Wait for Alysium to finish and open the new agent’s builder.
Review the drafted setup
Open Build → Settings. On a phone, the main builder tabs are at the bottom of the screen. Read each field before editing:
Correct invented facts or unsupported promises. The welcome text greets a visitor; instructions guide how the agent answers.
You can keep the suggested model—the AI that produces replies—and leave fine tuning and extra skills alone while learning this workflow. Design changes the visitor chat’s appearance and features; Deploy contains publishing and sharing.
Let your edits save
Agent Name, Agent Instructions and valid Welcome Message changes save automatically. There is no separate Save button for those fields. Correct any validation message before continuing. Starter text saves when you click or tap outside its field. Edit an existing starter if one fits. To add one:- Select Add prompt.
- Enter the question.
- Click or tap outside its text box.
Attach the reference file
- In Build → Settings, find Knowledge.
- Under Upload Documents, select Browse files.
- Select your reference document on your device.
- Wait for the file to show Ready in Attached knowledge.
Try a question
Use the chat beside the Build settings on a wide screen. On a phone or narrower screen, select Chat Preview within Build. If you used the practice FAQ:- Enter Is the café entrance step-free? in the message box.
- Select the arrow button labelled Send message, or press Enter.
- Compare the reply with the FAQ: it says the entrance is step-free.
- Enter Can you change my booking?
- Send the question.
- Check that the reply explains the limit and points to a café team member at the counter.
Reopen the agent to check your work
- Return to Home.
- Select the card with your agent’s name.
- Open Build → Settings.
- Check the name, instructions and any starter edits.
- Confirm that the reference remains in Attached knowledge.
If drafting is unavailable or fails
- Draft my agent is unavailable: enter a description and read the message shown. Guided creation requires an active space you own.
- A drafting-credit message appears: open Billing to review the current space’s plan and usage choices. Return to creation after resolving the message.
- Creation reports an error: read it before retrying.
- Alysium says the agent was created but its builder could not open: return to Home and find that agent. Open it and continue with Review the drafted setup, rather than creating another copy.