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Alysium runs in a browser and adapts its navigation and builder to the screen size. A phone can put controls in tabs or a collapsed menu where a desktop shows them beside each other. A website widget can also use more of a phone screen. A responsive layout does not establish support for every browser or version. If you need confirmation for a particular browser or device, ask the Alysium team.

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Find controls on a smaller screen

  1. Open Home.
  2. Open the navigation menu if the sidebar is hidden.
  3. Select the destination you need, such as Library.
Home opens your current space. To work on an agent, select that agent there. Inside Build, use Settings or Profile for its settings and identity, or Chat Preview when the conversation is not beside the settings. Continue with Test your agent while you build to try a question in that preview. For example, a fictional workshop owner might see the preview beside settings on a laptop and use Build → Chat Preview on a narrower screen. That layout change does not mean the agent is missing. The task and save requirements stay the same when controls move. Design changes still require Save Changes before leaving, even if the small preview already looks different. Preview your widget explains that separate Design task. Where things are in Alysium distinguishes the main app and visitor navigation.

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Report a device-specific failure

If you cannot use a page or control, contact the team through Get help from a person. Include:
  • The device and browser name/version.
  • The screen you were using and the action you tried.
  • The exact message or result.
  • Whether the same task works elsewhere, if you already checked.
These details help distinguish a moved control from a task that fails on that device. They do not require you to test every browser before asking for help.

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If only an installed widget fails

A creator’s website widget has separate installation, access and visitor-session requirements. Use When the widget will not load to choose the matching symptom. Changing your app theme or opening another agent does not repair a website installation.