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Reset the password for your existing Alysium account when you cannot sign in with it. You need access to that account’s email inbox. A reset does not create another account or move your agents. If you normally use Google, first try the same Google option in Sign in to Alysium. This guide covers an Alysium password reset. Already have the reset email? Continue with Open the reset link. Already on the new-password form? Continue with Enter a new password.

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Request the reset email

  1. Open Reset a forgotten password, or select Forgot password? from sign-in.
  2. Enter the account address in Email.
  3. Complete verification if shown.
  4. Select Reset Password.
  5. Wait for the screen saying a link was sent to that address.
  6. Continue with Open the reset link.
Use the registered inbox, rather than an unrelated address. A sent-link notice is not confirmation that the password has changed.
  1. Open the reset email.
  2. Follow its password-reset link.
  3. Continue with Enter a new password.
If the email is missing, check spam and the spelling of the requested address. If you entered the wrong address, request the reset for the correct one. If the link is not accepted, request a new reset.

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Enter a new password

  1. Enter your chosen password in New Password, using at least 8 characters.
  2. Enter the same value in Confirm Password.
  3. Select Change Password.
  4. Wait for the submission result.
  5. Follow any further instructions shown.
The confirmation field checks for a typing mistake. A mismatch warning means the two values differ; enter them again. Typing a new password alone does not save it.

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Confirm access to the existing account

After the reset succeeds, return to Sign in and use the new password. Sign in to Alysium covers the form and Google alternative. Reaching the existing account’s work is the useful result. You do not need to recreate agents because a password changed. If recovery still fails, use Get help from a person with the exact message. Do not share the reset link or password.