> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alysium.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your agent subscriptions

> Find an agent's access record in Billing, read its price, usage and renewal state, and choose an action separately from your space's Pro plan.

Find an agent's access record in Billing, understand its price, usage and renewal state, then choose the action that matches your intention. These records are separate from your space's Pro plan.

## Find the correct record

Use the account that purchased or received access to the agent. The Billing link opens the current space's settings, so check the space used for that access.

Already in Billing? Start at step 2. Already looking at the correct agent and creator's card? Continue with [Read the status, dates and usage](#read-the-status-dates-and-usage).

1. Open [Billing](https://app.alysium.ai/spaces?settings=billing).
2. Find **Agent Access and Subscriptions**.
3. Locate the card by both agent name and creator name.
4. Continue with [Read the status, dates and usage](#read-the-status-dates-and-usage).

## Read the status, dates and usage

A card can represent a paid subscription, access granted without a subscription or an incomplete checkout. Its presence alone does not prove there is an active recurring bill.

1. Read the card's price or access description.
2. Check its status badge.
3. Check the renewal or end date, where shown.
4. Read the premium-usage meter and bundle reset information, where present.

| Displayed state | What it tells you |
| - | - |
| **Checkout pending** | Payment has not activated access yet. |
| **Checkout expired** | That checkout was not completed. |
| **Access without a subscription** or **Legacy access** | The record does not describe a linked paid subscription. |
| **Ending** | A subscription is scheduled to end. Read the displayed end date and remaining access. |

If the status or price is unavailable, do not infer an active charge from the agent's current listing price.

A renewal date concerns subscription billing. A bundle reset date concerns included usage; the dates can differ. An ending subscription can retain usage while access remains active. For example, an **Ending** card with unused included credits can still be usable until its displayed end. After a bundle is spent, further usage depends on the space plan and limits.

## Choose the next action

You do not need to save anything to inspect a card. To change access or billing, use the action actually offered on the correct card:

| Your intention | Action and continuation |
| - | - |
| Stop a paid renewal | **Unsubscribe** opens a confirmation for ending at the period boundary. Follow [Cancel an agent subscription](https://docs.alysium.ai/agenthub/cancel-an-agent-subscription.md), including its final confirmation and Ending-state check. |
| End access that has no linked subscription | **Remove access** ends that grant immediately after confirmation. Follow the grant-removal steps in [Cancel an agent subscription](https://docs.alysium.ai/agenthub/cancel-an-agent-subscription.md). |
| Resolve a payment warning | **Fix billing**, when offered, opens payment management for that creator's subscription. Continue with [Fix a failed payment](https://docs.alysium.ai/plans-and-billing/fix-a-failed-payment.md). |
| Buy access again or complete an expired checkout | **Re-subscribe**, **Subscribe** or **Retry checkout**, when offered, starts checkout at the current available offer. Read the amount and terms before paying. Follow [Subscribe to an agent](https://docs.alysium.ai/agenthub/subscribe-to-an-agent.md) for payment confirmation and the active-access check. |

A new checkout does not guarantee an older price or reverse a scheduled cancellation. Opening checkout or entering card information does not confirm an active subscription.

## If a purchase or result is missing

Check the account and space used at checkout. Reopen Billing to inspect the existing record before trying another purchase or cancellation. If the purchase is still missing, or a confirmed action does not match the card, contact [billing@alysium.ai](mailto:billing@alysium.ai) with the agent and creator names, displayed state and confirmation reference.

For the space plan instead, use [Cancel Pro](https://docs.alysium.ai/plans-and-billing/cancel-pro.md) or [Update your payment method or see invoices](https://docs.alysium.ai/plans-and-billing/update-your-payment-method-or-see-invoices.md).


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