> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alysium.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Turn widget features on or off

> Choose the conversation controls visitors see in an editable agent's widget, and decide deliberately whether you need visitor material.

Choose the conversation controls visitors see in an agent you can edit. Use features that help the visitor's task and decide deliberately whether you need any visitor material.

Most choices use Design's **Save Changes**. **Visitor file drop bucket** is different: it saves immediately through its own control.

## Open the feature controls

1. Open [Home](https://app.alysium.ai/spaces).
2. Select the intended agent.
3. Open **Design**.
4. Find **Features** and **Conversation Management**.

If those controls are already open, continue with [Choose the conversation features](#choose-the-conversation-features).

On a smaller screen, use the **Design** subtab for controls and **Preview** to inspect the widget. Return to Design to save ordinary feature changes.

## Choose the conversation features

| Control | What it changes |
| - | - |
| **Starter prompts** | Shows or hides the questions written in Build's **Suggested Conversation Starters**. It does not generate questions. |
| **File upload** | Shows the visitor attachment interface. It does not add your own reference documents to Knowledge. Image understanding also depends on the model and input support. |
| **Answer feedback** | Enables visitor feedback requests in the widget and direct-link experience, with rating or comment controls where offered. Turning it off does not rewrite an answer or erase earlier feedback. |

For a fictional FAQ widget using approved notes, a starting choice is starter prompts on, answer feedback on and file upload off. These are examples, not product defaults.

[Set a welcome message and starter prompts](https://docs.alysium.ai/build-your-agent/set-a-welcome-message-and-starter-prompts.md) explains the questions that the display switch uses.

## Choose the conversation shortcut

In **Conversation Management**, **Conversation history** is shown as **Always on** in the creator configuration.

**Conversations in nav bar** controls the visible Conversations shortcut in the widget's main navigation. The account menu still provides a conversation entry. This is a navigation choice, not a switch that deletes or disables all history.

Use the shortcut when returning visitors commonly resume chats.

## Save the ordinary feature choices

After deciding which controls suit your agent:

1. Set **Starter prompts** to the intended state.
2. Set **File upload** to the intended state.
3. Set **Answer feedback** to the intended state.
4. Set **Conversations in nav bar** to the intended state.
5. Inspect the live preview's opening screen and menus.
6. Return to **Design** if you used the small-screen Preview subtab.
7. Select **Save Changes**.
8. Wait for **All Changes Saved**.

The preview can show changes before they are saved. Reopen the same agent from [Home](https://app.alysium.ai/spaces) and check the saved switches. If already shared, inspect that agent's visitor widget too.

If saving fails, keep the page open and read the error before leaving.

## Decide separately about retained visitor files

**Visitor file drop bucket** keeps a shared copy of visitor uploads in a special Library folder after visitors are told about that sharing. This is separate from allowing a conversation attachment.

Keep it off unless you need and intend that retained copy. For the simple FAQ example above, leave it off. Retained visitor files do not automatically become general agent knowledge; promotion is a deliberate later step.

If you change this toggle, it saves through its own action immediately. It does not wait for **Save Changes**. Read any result or error, then reopen the same agent's Design controls to check the retained-file choice.

[Files visitors send you](https://docs.alysium.ai/widget-visitors/files-visitors-send-you.md) explains the visitor's file and sharing experience.

## If the expected control does not appear

Check the intended agent, the saved feature state and the relevant opening screen or menu. Feedback and other controls appear where offered; every visitor does not necessarily use them.

If uploads fail, read the actual attachment message and check model/input capability. Repeatedly toggling retention does not solve an unsupported upload.

Continue with [Preview your widget](https://docs.alysium.ai/design-your-widget/preview-your-widget.md) to inspect the overall visitor experience.


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