> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alysium.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# See one agent’s analytics

> Open one agent's activity page to connect its summary numbers with visitor conversations, inspect replies and review recorded answer problems.

Open an agent's activity page to connect its summary numbers with the conversations behind them. Use it to read visitor questions, inspect replies or investigate recorded answer problems.

**Already on the right agent's Analytics page?** Continue with [Read a conversation](#read-a-conversation), or [Understand the summary](#understand-the-summary) to interpret its numbers.

## Open the agent's page

1. Open [Analytics](https://app.alysium.ai/analytics).
2. Under **Your Agents**, select the intended agent's card.
3. Check the agent name at the top of the page that opens.
4. Continue with [Read a conversation](#read-a-conversation).

The link opens the Analytics overview, where you choose your own agent. If it asks you to sign in, sign in. Open Analytics again if needed.

An overview card opens the agent's all-time conversation list. You are viewing existing activity here; use Chat to ask a new question.

## Read a conversation

1. Under **Recent Conversations**, select the intended conversation.
2. Wait for its messages to load.
3. On a small screen, open **Msgs** if needed.
4. Read the user's question and the agent's reply together.
5. Scroll in the message viewer to read the surrounding exchange.

A list preview shows only part of a chat. Check the full wording before deciding what needs improvement. For example, if a fictional workshop assistant omits a required notebook from its answer, compare that reply with the workshop's approved reference document before changing the agent.

On a smaller screen, **Conversations** may be shortened to **Chats** and **Messages** to **Msgs**. Messages is disabled until you select a conversation. Use **Chats** or the back arrow to return to the list. On a wide screen, the list and messages can appear side by side.

## Understand the summary

The summary cards show **People**, **Conversations** and **Helpfulness** for the selected **Period**: **Last 7 days**, **Last 30 days** or **Last 90 days**. The **Talked with** total is all time, so it can be larger than a period's People value. A dash when there are no ratings is different from a negative rating.

| Control | What it does |
| - | - |
| People **Details** | Explains available signs of usefulness and where people came from. Select it again to close the panel. |
| Helpfulness **Details** | Explains recorded ratings, changes and available problem guidance. Select it again to close the panel. |
| Conversations **View** | Changes the conversation list to the selected summary period. This can replace the all-time list opened from the overview. |

These controls help you inspect activity without editing the agent. To investigate a reported answer problem, continue with [Read answer feedback](https://docs.alysium.ai/analytics/read-answer-feedback.md) when **Feedback** is available.

## Understand the list's scope

The list and summary can cover different activity:

* **Search conversations...** searches accessible messages across all time. See [Search conversations](https://docs.alysium.ai/analytics/search-conversations.md).
* **Filter by date range** changes the conversation list separately from the summary period. See [Filter conversations by date](https://docs.alysium.ai/analytics/filter-conversations-by-date.md).
* **Show teammate conversations**, when available, includes your own practice chats. Your space currently contains only you, its owner. This setting changes the list without changing visitor summary metrics.

Check these controls before treating differing counts as missing conversations.

## Read status and saved changes

A dot can identify an unread conversation. Selecting a conversation yourself or selecting **Mark as read** records it as read after the update succeeds. Viewing messages needs no separate Save action and does not rewrite them.

An improvement to knowledge or instructions has its own saving steps in the builder. Reading an answer in Analytics does not change future answers.

## If messages or conversations are missing

1. Select a conversation before opening **Messages** or **Msgs**.
2. Select **Retry** if a loading error offers it.
3. Return to **Chats** on a small screen to see the list controls.
4. Clear any unintended keyword search.
5. Clear any unintended custom date filter.
6. Turn on **Show teammate conversations**, if available, when looking for your own practice chat.

Scroll within the conversation list to find older rows. Select **Load older conversations** if it is offered. If the list is still empty, check the agent name and the account and space you are using in [Home](https://app.alysium.ai/spaces).

Use **Performance Overview**, shortened to **Back** on smaller screens, to return to the dashboard. Use [Export conversations](https://docs.alysium.ai/analytics/export-conversations.md) if you want to keep a local copy of the exchange you read.


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